Account recovery help

  • Unknown's avatar
    tdcrash89 · Member ·

    I have an older blog I want to delete that I haven’t logged into in 11 years. The login email was linked to my college email address which has since been deactivated so I have no way to show proof of ownership via the methods asked by WordPress. Though there are other ways I can show this was undoubtedly my account. Is there anyway I can get a new login for this old account? If not, could WordPress delete it or deactivate it for me? Or at the very least set it to private?

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

    Note: If you do not have the proofs asked for in that form, you can choose the Transaction ID and enter a random string of numbers to allow you to send the form.

    Thanks!

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