account retrieve

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  btorodi · Member · Sep 5, 2019 at 6:26 am

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  I have accidentally closed my previous account and I want to use that email address.
  My ID is bahootorodi and email is (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 5, 2019 at 8:03 am

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  Hi there,

  Do you want to re-open the closed account, or do you just want to use that email on a different account?

  To re-open the account, please reply to the email we sent you when you closed it to do that.

  Or to use that email address, also reply to that email and request that we manually delete the email from the account, else it will only become available once it’s deleted automatically after 30 days.

  We cannot help with this if you request it via a different account, so replying to the account closure email we sent you is the only way to do this.