Account still not refunded
-
Worked with customer service to refund account but still don’t see refund in my account.
-
Hi there,
I see that you purchased the WordPress.com Premium Plan on Jan 4th, and cancelled/refunded on Jan 5th.
In cases where you refund within 24hrs of your purchase, your bank may opt to reverse the original charge, rather than issue a refund, so you may wish to check with them to see if they did this instead. Not all banks/credit card companies will display a line-item refund on your statement.
Have you contacted your bank to enquire about this? You can use the transaction ID on the refund receipt at https://wordpress.com/me/purchases/billing/ as a reference, but if they require a ARN number let us know and we can send you that as well.
-
I see you posted the same question here: https://wordpress.com/forums/topic/account-still-not-refunded/
With this in mind I am closing this post and marking it as a duplicate, but you are welcome to continue to reply in the other thread, thanks!
- The topic ‘Account still not refunded’ is closed to new replies.