account support

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  cassramoscom · Member · Jun 15, 2022 at 4:48 pm

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  I’m not sure what I paid for if anything at all. This is all very new to me and I would like a quick run down on WordPress.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-totoro · Staff · Jun 15, 2022 at 10:38 pm

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  Hi there,

  I do not see any upgrades under your @cassramoscom WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.