Account Suspended – HELP!

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  sethshoppablecom · Member · Aug 22, 2019 at 3:42 pm

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  Why was our account suspended?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Aug 22, 2019 at 4:09 pm

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  Hi –

  We don’t discuss account suspensions in the public forums. Use the link that is available when visiting the site in your browser.

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  sethshoppablecom · Member · Aug 22, 2019 at 4:13 pm

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  Not sure what link you’re referring to get to a private support line.

  When I visit the site I’m taken to a page that says “Account Suspended” where “Contact your host provider” takes me to a dead email that bounces every time. It’s (email visible only to moderators and staff)

  staff-zinnia

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  staff-doublebassd · Staff · Aug 22, 2019 at 4:23 pm

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  Hi there,

  Actually, the site at http://blog.shoppable.com is not hosted here at WordPress.com. To clear up any confusion between WordPress.com and WordPress.org (the self-hosted version of the software that anybody can install at their web host), please refer to http://support.wordpress.com/com-vs-org/ .

  I would get in touch with your web host regarding the suspension .

  To find out who is hosting your site, you can visit http://www.whoishostingthis.com

  Thanks for getting in touch, and I’m sorry we couldn’t help.