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  audreyblossom · Member · May 8, 2022 at 9:43 am

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  Hi ,

  I need some help.

  I needed to change my URL from blossomleadership.com to blossomwithaudrey.com
  I followed instructions here Point 2.1 (it is en French https://wpformation.com/deplacer-wordpress-nom-domaine/) to change URL from the dashboard.
  After doing so I have been ejected from wordpress and impossible now to have access to the back office or even see the website. I tried to ask for a new password, but no luck here.
  Could you please help? – I am happy to provide more information

  Thanks a lot
  Audrey

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 8, 2022 at 10:50 pm

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  Hi there,

  We can’t help directly because we don’t host blossomleadership.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (OVH) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forums are more familiar with these kinds of domain change issues and are in the best position to help. Thanks!

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  audreyblossom · Member · May 9, 2022 at 7:16 am

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  Thanks!