Accout cancellation
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Please cancel Account & refund fee as I was hoaxed to thinking it was free 1 yr based on your ad. Never used it. I have made calls & sent many emails- no response. Now will take it to social media if this is not fixed.
Thanks
Majella’sWP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there, this appears to be the first support contact we have from you, and the site you listed is under our free plan, which is free for life.
We also have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com
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Why was there a $60 charge on my credit card? I will email billing support as you suggested. Need this refunded.
Thanks for your prompt response
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Ok, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com
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