Activation of Woocomerce

  • Unknown's avatar
    jaxaheath · Member ·

    Have not received account activation email. I don’t know where to go to get support and this is causing me problems. Can anyone help?

    The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • supernovia · Staff ·

    Hi! The site you listed isn’t hosted with us. Can you reach out to your host? They can likely help with this.

    Going forward, for help with the free WordPress software itself, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

    These forums are actually for the free sites hosted by WordPress.com, so you’ll find more relevant answers by searching those forums. Or you’d be welcome to move your site here: we provide direct support with paid plans.

    Cheers!

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