add to cart error

  • Unknown's avatar

    I am having an issue with my variable products. I have a woocommerce site with the Flatsome theme. My issue is when I pick my attributes for my variation i get the message ‘Please select some product options before adding this product to your cart.’ But I’ve already chose my options. If i click another product option and then go back to the original option i chose than it will allow me to add to cart. Also if i have items in my cart already then that error doesn’t happen, only with an empty cart. Also I have the Beeketing plugin installed, but when i deactivate that plugin then i don’t have the problem. I’ve already contacted them and they say their engineers are working on it. But it’s been a week so far and I’d like to launch my site without problems. Please help. :)

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Looks like you’re in the wrong forum. It appears that you’re using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

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