Added user can't access site.

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  everydaypriestess · Member · Mar 12, 2013 at 4:29 am

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  User doesn’t show up on dashboard, but when I try to invite the user it says that they already have a role on my site. Then if they try to log into the site, they are told they don’ t have permission.

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Mar 12, 2013 at 6:26 am

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  What’s the username of the user you are referring to?

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  everydaypriestess · Member · Mar 15, 2013 at 3:19 pm

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  The user is teresalindberg. I’ve invited and she’s accepted and the blog shows up on her dashboard, but when she tries to access the site, she’s blocked.

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  kardotim · Member · Mar 15, 2013 at 6:52 pm

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  I only see the user ‘justsumma’ listed. Could you please try to invite her again at https://everydaypriestess.wordpress.com/wp-admin/users.php?page=wpcom-invite-users

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  everydaypriestess · Member · Mar 16, 2013 at 12:45 am

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  I just tried to add teresalindberg, but I get the message “User already has a role on your site.”

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  kardotim · Member · Mar 16, 2013 at 3:29 pm

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  I see. I can add the user to your blog. What user role do you want ‘teresalindberg’ to be?

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  everydaypriestess · Member · Mar 16, 2013 at 11:21 pm

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  Administrator. If I can’t have 3 admins, bump justsumma to the next highest level (editor?).

  Thank you so much for your help!

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  kardotim · Member · Mar 17, 2013 at 7:40 am

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  I’ve added teresalindberg as an administrator to your blog.

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  everydaypriestess · Member · Mar 18, 2013 at 6:47 pm

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  Thank you! She’s now able to access the site. Happiness created!

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  kardotim · Member · Mar 19, 2013 at 6:58 am

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  Awesome. You’re welcome.