Adding a product to the website

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  tarajirom4b05bc5790 · Member · Apr 14, 2020 at 8:01 pm

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  My already published ebook on word press stopped downloading all of a sudden. it worked previously and now it doesnt. any chance i could get some help with this please?

  Thanks

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  fstat · Staff · Apr 15, 2020 at 9:25 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  tarajirom4b05bc5790 · Member · Apr 20, 2020 at 3:35 pm

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  Hi there,

  Site address is http://www.tarajirom.com

  Yes its wordpress.com

  Thank you

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  staff-zinnia · Staff · Apr 20, 2020 at 5:30 pm

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  The site mentioned does not use our managed hosting environment from WordPress.com. Instead, it’s set up on the open source WordPress.org software which is something different.

  This page talks about this differences in more detail:

  WordPress.com vs. WordPress.org

  Your site looks to be hosted by Bluehost.

  Help with that site comes from https://wordpress.org/support/forums/

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  tarajirom4b05bc5790 · Member · Apr 23, 2020 at 3:53 pm

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  Hi there,

  so i’ve headed over to the site, but no where to post my issue! Its quite complicated. could you please send a link to where I can post a question so that i can get some help with it please?

  Thank you

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  staff-zinnia · Staff · Apr 23, 2020 at 7:23 pm

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  If you do not have an account on WordPress.org you will need to create one in order to post in the public support forums. Then select the forum to post in using the “view forum” link.