Adding a user for the Blog

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  epowell8 · Member · Apr 16, 2020 at 8:40 pm

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  Hi there, I am hoping you can help me something. I made this blog with one of my students. He is now graduating and would like access as an admin with (email visible only to moderators and staff). When I try to do it, it says invalid email. Could you help me set this up? Thank you, Libby Huber

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  kokkieh · Staff · Apr 17, 2020 at 8:02 am

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  Hi there,

  That email address is associated with a WordPress.com account that was deleted a week ago. You won’t be able to invite someone as a user on your site with that email address, as that email cannot currently be used to create any WordPress.com account.

  You’ll either need to wait until that email address is deleted from the account after 30 days, or your student will need to email us so that we can restore their account. They can reply to the account closure email we sent them a week ago for help with that.