Additional charges?

  • Unknown's avatar
    silver251 · Member ·

    Hello, I have a WordPress site hosted by HostGator. I was locked out of my WordPress account after making some changes to my profile. According to the tutorial, I must relog into my WordPress, and I did, but now the site is recommending I upgrade to the business package. Could you please advise?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hi silver251! It sounds like you might be confusing WordPress.com (our managed hosting service) and the free WordPress code you have installed at HostGator.

    Since you’re running your own copy of WordPress, you’ll want to be sure you’re logging into that instance.

    I don’t know your actual url, so sub in the right one, but it would be something like http://silver251.com/wp-admin — you should be able to log in there.

    Here’s how to find help with your WordPress installation going forward. Cheers!
    https://wordpress.com/support/help-support-options/#word-press-org-support

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