Admin Invite for new site not working

  • Unknown's avatar
    margaretfarina · Member ·

    Hello Support Team,

    So I was asked to help Administer the We Serve WordPress blog. (frankfortlionsclub.com) I did get the invite, but open clicking “accept invite” and logging into my WordPress account I don’t see any options to administer the site. (I also tried going to the URL with wp-admin after it to no avail either.)

    Am I missing something or doing something wrong?

    My intention with managing the site is I was given rights to manage content, plus manage the DNS for the site (as the name servers are the WordPress ones).

    Thanks in advance!

  • Unknown's avatar
    timethief · Member ·

    @margaretfarina
    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    @Staff
    No Admin bar at the top of this site http://frankfortlionsclub.com/

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    The site at http://frankfortlionsclub.com/ is set up to redirect visitors to this site, which doesn’t use WordPress: http://e-clubhouse.org/sites/frankfort_il/

    Since that site isn’t hosted at WordPress.com, you’ll need to get in touch with the hosting provider for more help managing that site.

    The domain frankfortlionsclub.com also isn’t registered at WordPress.com, so to manage the domain’s name servers you’ll need to get in touch with the domain registrar. Here’s the publicly available information about that domain:

    http://who.is/whois/frankfortlionsclub.com

    It looks like the domain is registered with GoDaddy, so they should be able to help you change the domain’s name servers: http://support.godaddy.com/

    Please let me know if you have any questions about that. :)

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