Admin Password and publishing

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  dustinstegen · Member · Oct 8, 2021 at 7:28 pm

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  I need help. I longer am able to login into my wordpress dashboard. my website is acting like it is already published! and your customer service is horrible so far. Please help. This is ridiculous.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Oct 8, 2021 at 7:51 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  dustinstegen · Member · Oct 8, 2021 at 8:15 pm

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  txbnutrition.com

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  staff-blorbo · Staff · Oct 8, 2021 at 8:23 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/