Admin Sign In Not Working

  • Unknown's avatar
    goldenruledairy · Member ·

    Hello, I am not able to sign into my account. It says there is an eternal error when I try to go to my admin page to sign in (www.goldenruledairy.com/admin) I have always signed in through this link. When I sign in here on wordpress it comes up with my account but it comes up as though I am starting out fresh and don’t have any content.
    I am not able to edit my website. Please advise!

  • kokkieh · Staff ·

    Hi there,

    You are posting here as the WordPress.com username account, goldenruledairy

    The site at goldenruledairy.com is not a WordPress.com site, but using the stand-alone version of WordPress made by the people on WordPress.org, and hosted at Domain.com. While that site is connected to your WordPress.com account via the Jetpack plugin, you cannot sign into its dashboard using your WordPress.com login credentials, and we cannot help you access the dashboard as we don’t have any access to it ourselves.

    The Internal Error message points to something wrong with the software, likely a corrupt file or plugin. You can ask for advice on how to fix that at https://wordpress.org/support/forums/

    Or else you can also try contacting support at your host, domain.com, directly, as they might also be able to help.

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