Admin URL not working

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  stronixx · Member · Apr 13, 2017 at 4:06 pm

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  Hi, i just finished installing wordpress but my admin URLis not working

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 13, 2017 at 7:47 pm

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  Hi there,

  Are you referring to your site startupbizkenya.wordpress.com?

  If so, then you should be able to access your admin by going to startupbizkenya.wordpress.com/wp-admin. However, if you are referring to a self-hosted site – there are some different resources that I can provide because this forum is primarily for WordPress.com support, not self-hosted .org sites.

  Let me know, thanks!

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  stronixx · Member · Apr 13, 2017 at 7:51 pm

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  Yes, am referring to a self hosted site

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  timethief · Member · Apr 13, 2017 at 8:26 pm

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  If you are referring to a wordpress.ORG software install then that site on our WordPress.COM servers. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  staff-doublebassd · Staff · Apr 14, 2017 at 2:31 pm

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  @Timethief is correct – it might be best to contact your site host to see if they can assist you with your issue, for we do not have access to the backend of your site.

  Thanks!