Administrar DNS

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  miriammessuti · Member · Apr 3, 2021 at 8:31 pm

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  Tengo el dominio http://www.tartasweet36.com en WordPress y mi página en Squarespace. He diseñado una nueva plantilla en la misma plataforma y para poder transferir el dominio a esa nueva plantilla, debo actualizar el registro CNAME, pero no logro acceder a esta zona para administrar DNS.

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  staff-ozmodiar · Staff · Apr 4, 2021 at 5:20 pm

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the domain you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.