Administration Pointing to Incorrect Site

  • Unknown's avatar
    lessingram · Member ·

    I have an account connected to two sites. My username/password log in to @lessingram, but this site https://barbaragemar.wordpress.com/ is the one I cannot access and want to retrieve all administrative rights to it again. I am unable to get the (email visible only to moderators and staff) username to connect to it. In addition, I was unable to activate Jetpack to add my other site.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thesacredpath · Member ·

    Hi there, we recently reset the password on that WordPress.com account after we found the same email address and password combination that you used on the lessingram account was compromised in a breach on another service some time ago.

    The email address you listed is not the one on that account, so if you can think about it and check other email addresses that you may have used to set that account. Also make sure and check the spam filters on those accounts to make sure that the password reset email was not mistakenly caught there.

    Here is a link to our account recovery support page with more information on how to regain access to that account.

    Recover Your Account

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