Administrative email change on -wp-admin
-
I have tried and tried and tried to update my administrative email address on my website admin page with NO success. I’ve even spoken with support people who said they would make the change and it STILL shows up with an email that is no longer valid. I CANNOT get the site to change the email address to my current email. I’m supposed to get notices and information from Word Press via that email address. It’s next to impossible to even find a link to a support person I can talk to about this. WHO do I contact????? I thought THIS was a support site, but just now realized it is a forum, not somebody from Word Press.
-
Hi there,
What is the address of the site you are referring to?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
-
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with iPower.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
- The topic ‘Administrative email change on -wp-admin’ is closed to new replies.
WordPress.com Forums 