ads on site?

  • Unknown's avatar
    marksharding · Member ·

    Hi WordPress,
    I have a payed wordpress account (see Receipt (redacted by staff), August 9/23). I read on your site you to upgrade to a paid site to have no ads. But I still see ads on my page and I’d like those to not display. Can you help me sort this out?

    Thanks,
    MH

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    You’re correct that ads do not show up once you upgrade. I checked your site and didn’t see any ads. If you still see ads on your site, can you share a screenshot with us so that we know what you’re looking at?

    WP
    Making a Screenshot
    in WordPress.com Support
    3 min read
    A screenshot is an image that captures what appears on your computer screen. Screenshots can come in handy when trying to explain something to Support, or if you want to blog about something you’ve seen on your computer screen. No matter what operating system you use, you can make a screenshot in a few steps. Windows Find the Print Screen key. (Depending on your keyboard, the key mi

    Thanks!

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