advertising

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  eileentabios · Member · Apr 26, 2019 at 4:58 am

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  HI. I pay to use WordPress for my website. Shouldn’t this mean that my website shouldn’t carry ads? Thanks,
  Eileen

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 26, 2019 at 7:14 pm

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  Hi there,

  Is this in reference to eileentabios.wordpress.com? The account you are contacting us from does not have any history of upgrade purchases. Do you happen to have another WordPress.com account that we can check? If so, please post in this thread under that account and we can take a look for you.

  Thanks,

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  eileentabios · Member · Apr 26, 2019 at 8:29 pm

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  my referenced website is https://eileenrtabios.com

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  staff-doublebassd · Staff · Apr 26, 2019 at 9:07 pm

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  Hi there,

  eileenrtabios.com is connected to a different account. Although there is a domain subscription connected, the account does not have a plan connected to it which is why you still see ads on the site.

  You will need to log into the account associated with the site in order to manage it.

  Please let me know if you have any questions.

  Thanks,