Advice how to close premium plan and domain

  • Unknown's avatar
    jo050318 · Member ·

    I have been emailed advising me that my domain and premium plan will be renewed shortly. I do not wish to renew these. How can I stop this from happening and cancel everything

  • staff-totoro · Staff ·

    Hi there,

    I can confirm that you have closed your @jo050318 account, but it seems there is no purchase history on this account. Is it possible you made your purchase under a different login? Can you please fill out the form here to the best of your ability to let us know more info about this transaction? https://wpchrg.wordpress.com/

    If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you send a direct message to our billing support team, and from there they will reach out to you directly via email.

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