All My Media Vanished from WordPress

  • Unknown's avatar
    mtleather1908 · Member ·

    Somehow, someway, my media files (and a few other data bits as well), keep getting deleted from my WordPress & WooCommerce site. I have restored backups only to experience the exact same issue a couple weeks on. I have checked plugins more than I care to admit, but still the same issue. Any ideas at all?

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    For back ups and as to why content is being deleted from the site, you would need to reach out to the hosting provider for more assistance.

    I hope this helps.

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