All stats have disappeared

  • Unknown's avatar

    Hi,
    I happened to create a staging site for this site of mine. When I logged into this site, I got a message asking me to choose if I want to enable safe mode or, choose this as a different site. I selected the second option and all the traffic stats and everything was gone.
    How do I get all of those back now?

    The site I need help with is dkspeaks.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

  • With Jetpack, your stats and subscriber information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats and subscribers were lost.

    That’s what happened on your site; it previously used a different site URL, staging.dkspeaks.com

    I have fixed the issue and you should be able to get your stats and subscribers back by reconnecting to WordPress.com from the Jetpack section of your site’s Dashboard.

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