Am unable to log to my word press dashboard,

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  tucmn · Member · Oct 16, 2020 at 7:27 am

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  I Am unable to log to my word press dashboard, changed themes and plugins and nothing is working. am getting Errol 404 can anyone help, please.

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  staff-ozmodiar · Staff · Oct 16, 2020 at 2:12 pm

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  Hi,

  Can you share the URL of your website?

  I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  tucmn · Member · Oct 16, 2020 at 2:18 pm

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  Yes am using an open-source WordPress software,my URL is http://www.tuc.ac.ke

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  staff-ozmodiar · Staff · Oct 16, 2020 at 2:50 pm

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  I’m afraid there isn’t much we can do to help here at WordPress.com. Please consider posting on the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  Let us know if anything is unclear or you have any further questions.