An Automattic plug-in brought down the site
-
This afternoon, testedtechnology.co.uk became inaccessible to the admin. I received the immensely helpful automated email detailing the problem and providing a backdoor into the site (this is a terrific and very much appreciated service!).
The email reported a rogue plug-in, which I immediately disabled. However, the puzzle is that this was one of Automattic’s own plug-ins. How could that be rogue? Is there some other suboptimal aspect of my WordPress installation that this plug-in is interacting with.
Here’s the error report:
WordPress version 6.2
Active theme: Parabola (version 2.4.0.1)
Current plugin: Advanced Editor Tools (version 5.9.0)
PHP version 7.4.33Error Details
=============
An error of type E_ERROR was caused in line 592 of the file /home/davidfanning/public_html/wp-content/plugins/tinymce-advanced/tinymce-advanced.php. Error message: Uncaught ArgumentCountError: Too few arguments to function Advanced_Editor_Tools::mce_buttons_1(), 1 passed in /home/davidfanning/public_html/wp-includes/class-wp-hook.php on line 308 and exactly 2 expected in /home/davidfanning/public_html/wp-content/plugins/tinymce-advanced/tinymce-advanced.php:592
Stack trace:
#0 /home/davidfanning/public_html/wp-includes/class-wp-hook.php(308): Advanced_Editor_Tools->mce_buttons_1(Array)
#1 /home/davidfanning/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array)
#2 /home/davidfanning/public_html/wp-content/plugins/mrw-web-design-simple-tinymce/inc/block-editor.php(211): apply_filters(‘mce_buttons’, Array)
#3 /home/davidfanning/public_html/wp-content/plugins/mrw-web-design-simple-tinymce/inc/block-editor.php(476): mrw_hidden_blocks()
#4 /home/davidfanning/public_html/wp-content/plugins/mrw-web-design-simple-tinymce/inc/block-editor.php(526): mrw_block_editor_js_config()
#5 /home/davidfanning/public_html/wp-includes/class-wp-hook.php(308): mrw_block_I hope my drawing attention to this problem is of some general use. If anyone here can offer me some help with this, all the better.
—
ChrisChris Bidmead
Freelance IT Journalist.WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
-
Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.
As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
- The topic ‘An Automattic plug-in brought down the site’ is closed to new replies.