App charges

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  rockclimbingpr · Member · Nov 28, 2021 at 10:22 pm

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  I have been trippel charged for Canada post shipping method app when I already deactivated my account and removed my credit card information from woocommerce. and wordpress. How do I get a refund?

  I don’t have a site linked to this WordPress.com account

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  staff-totoro · Staff · Nov 29, 2021 at 1:26 am

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  Hi there,

  It sounds like you are needing help with your WooCommerce account, but have landed on the site support forum for WordPress.com sites instead. We’re not able to help with billing issues here, so can you please report this issue to WooCommerce support by asking here? Thanks!

  https://woocommerce.com/my-account/create-a-ticket