app refuses login

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  xtendedline · Member · Sep 24, 2019 at 11:06 am

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  I have the wordpress app installed on my iphone 6s, the app refuses to login for the last two days, asking for password, iphone code etc., after entering crashes. Restart of the phone won’t help. What to do? Thanks… Wolfgang

  The blog I need help with is: (visible only to logged in users)

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  xtendedline · Member · Sep 24, 2019 at 11:12 am

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  oh, might be of interest, I have iOS 12.4.1 installed – thanks

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  xtendedline · Member · Sep 24, 2019 at 11:20 am

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  one more, I havn’t installed any iOS updates for a while, used to work fine

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  xtendedline · Member · Sep 24, 2019 at 3:02 pm

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  ok, I didn’t have the nerve to wait, so I deinstalled the app and installed it again, works for the moment…

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  kokkieh · Staff · Sep 25, 2019 at 6:21 am

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  Hi there,

  Reinstalling the app would have been the first thing I’d suggest, so thanks for trying that. Most likely a file became corrupted during the last app update, and reinstalling would have fixed that.

  Let us know if the problem starts happening again.