Appearance customization not working

• 

  kateschramm · Member · Jul 27, 2021 at 5:46 pm

  • Copy link
  • Add topic to favorites

  I am trying to change the home page on my site but the customizer will not work. When I click on an option it highlights the the category but there is no drop down options. I also tried going to the My site->pages and looking for the 3 dots next to the page, but there are not dots.

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Yes

• 

  staff-blorbo · Staff · Jul 27, 2021 at 7:30 pm

  • Copy link

  First, please make sure that your browser is up to date: https://browsehappy.com/

  If it is not, please try updating your browser or switching to a different browser.

  If it is, please do these two things:

  1. Try clearing your browser’s cache and cookies.

  2. Try with all browser extensions or add-ons temporarily disabled.

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.