appearance tab

  • Unknown's avatar
    jimkluth · Member ·

    I am trying to update my homepage slider for countrysideprops.com. Normally I would use the appearance tab but only gives me a blank screen. Any help is appreciated

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I can’t tell for sure; that site doesn’t seem to be hosted with us, and we aren’t able to see what you’re seeing, or access the settings.

    I’d encourage you to try another browser to see if that solves the issue, then contact the plugin or theme support for help.

    Going forward, you’ll want to use the correct forums and resources for your WordPress installation, since that one isn’t hosted here with us:
    https://wordpress.com/support/help-support-options/#word-press-org-support

    Or you’re more than welcome to move the site to our services, as we do provide security and maintenance as part of our managed hosting. You can find pricing here:
    https://wordpress.com/pricing

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