Appearance Theme has caused a fatal error .. no access to my website

  • Unknown's avatar
    claireroosdooley · Member ·

    1. I backed up my website
    2. I updated my WordPress website – that worked perfectly!
    3. I updated my Photocrati Theme and my website locked up and I cannot sign into it myself
    4. can someone tell me (or do for me) how to back out my Photocrati Theme update and restore my website to the way it was about 1 hour ago?

    Thanks Claire (http://seasonedtravellers.net)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    That is not a free hosted WordPress.COM blog. You are posting to the wrong support forum and reading the wrong support documentation. We do not provide support at WordPress.COM for any installs of WordPress.ORG software. We provide support only for free hosted WordPress.COM blogs being hosted right here on this multiuser blogging platform.

    WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names.
    http://support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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