Assistance moving a former employer account to this one

  • Unknown's avatar
    dianadelbecchi · Member ·

    Hi, I have a website with its own domain (dianadelbecchi.com) that I created as an employee with my previous university (St. Norbert College) and under my old work email ((email visible only to moderators and staff)). Unfortunately, I am now locked out of that account because the email address is no longer valid and I can’t remember my password. Is it possible to have the email address for that account updated to be my personal one: (email visible only to moderators and staff)?

    Thank you,
    Diana Delbecchi

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Nameservers:
    NS1.RECLAIMHOSTING.COM
    NS2.RECLAIMHOSTING.COM

    Hello there, it looks like your site is using name servers that aren’t associated with WordPressdotcom. Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support where they have more experience with the software you are using.

    Just to clarify, this support forum assists users of the WordPressdotcom platform. For more information on the differences: https://en.support.wordpress.com/com-vs-org/

    Best wishes

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