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  laurenpoey · Member · Aug 13, 2021 at 7:27 pm

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  Hey There!

  I made a domain and purchased a word press with name.com after I realized I already had a WordPress account can I get the domain laurenpoey.com attached to this profile?

  I am unable to get into the new account. Is there away to to combine the two?

  Site: laurenpoey.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-totoro · Staff · Aug 16, 2021 at 12:10 am

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  Hi there,

  I’m not exactly sure how to handle your request, since name.com is not a company we are related to. Your host uses the open-source variant of the WordPress platform which functions differently than what we offer on our managed WordPress service. Because of this we don’t have access to your server files or the ability to take a closer look at laurenpoey.com

  Are you somehow trying to reach laurenpoey.com by logging in to WordPress.com? If so this would not actually give you access to sites hosted with other companies, but would instead give you access to the sites you have hosted with WordPress.com:

  – https://jour20313.wordpress.com/
  – https://laurenpoey.wordpress.com/

  If you are trying to access laurenpoey.com but having trouble you will want to reach out to domain.com support for help with accessing that site. You can also try logging in here if you know the username/password: https://www.laurenpoey.com/wp-login.php

  Hope this helps point you in the right direction!