Audio Widget doesn’t allow .mp3, .mp4, or .wav files

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  blinkthenwink · Member · Mar 21, 2020 at 12:06 pm

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  I don’t understand why the audio widget only allows these formats

  ‘Allowed file types: jpg, jpeg, png, gif, pdf, doc, ppt, odt, pptx, docx, pps, ppsx, xls, xlsx, key, asc.

  Maximum upload file size: 1 GB.’

  Doesn’t make sense, since it’s an AUDIO widget… :/

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  staartmees · Member · Mar 21, 2020 at 12:37 pm

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  Did you already read at https://wordpress.com/support/widgets/audio-widget/

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  blinkthenwink · Member · Mar 21, 2020 at 12:46 pm

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  I did, yes. And as I could read there, and I quote,
  “Audio files must be .mp3, .m4a, .ogg, or .wav type”

  Except that, in fact, the widget doesn´tallow it :l

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  staff-blorbo · Staff · Mar 21, 2020 at 7:35 pm

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  Are you inserting the file from a specific URL? If so, what is the URL?

  If you’re trying to upload the file, you’ll need a paid plan to upload audio files here: https://wordpress.com/support/audio/

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  blinkthenwink · Member · Mar 21, 2020 at 7:57 pm

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  Hello, thank you for your help.
  Indeed, I don’t have a paid plan. That must be why it doesn’t allow me to upload those kind of files.

  I also tried to insert a URL but it also didn’t work. I tried this: https://www.youtube.com/watch?v=kkO3Y5Mvcf8

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  staff-blorbo · Staff · Mar 21, 2020 at 8:10 pm

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  You’ll only be able to include a URL that is specifically a .mp3, .m4a, .ogg, or .wav file, YouTube links won’t work.

  For a YouTube item, follow this guide: https://wordpress.com/support/videos/youtube/#adding-to-your-sidebarfooter

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  blinkthenwink · Member · Mar 21, 2020 at 8:49 pm

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  Thank you once again :)