Auto Renew

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  nnoeld278e0ba29 · Member · Feb 3, 2020 at 7:50 pm

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  I did not want to auto-renew my account and thought that I had made the changes but I received a notification on 1/31 stating that my account had auto-renewed. Please advise.

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  staff-blorbo · Staff · Feb 3, 2020 at 8:19 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://en.support.wordpress.com/contact/?whywasi=charged