Auto Renew

• 

  nnoeld278e0ba29 · Member · Feb 6, 2020 at 1:28 pm

  • Copy link
  • Add topic to favorites

  My PayPal account was charged last Friday for my account beginning next month. I have sent several messages indicating that I am not interested in auto-renewing my account. I have heard no response.

• 

  nnoeld278e0ba29 · Member · Feb 6, 2020 at 1:29 pm

  • Copy link

  PS I am not very happy.

• 

  kokkieh · Staff · Feb 7, 2020 at 6:14 am

  • Copy link

  Hi there,

  For what upgrade, and on which site were you charged? The nnoeld278e0ba29 account you’re using to post here does not own any sites and has never bought anything from us. We don’t have any PayPal or credit card information on file for this account.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.