Auto Renewal for Employee who Left

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  aizsauwc · Member · Sep 3, 2019 at 1:33 am

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  Hi there, we received an auto renewal charge on the corporate credit card for a wordpress account. The wordpress account belongs to somebody that has already left the company. Are we able to cancel and get a refund?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 3, 2019 at 10:30 am

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  Hi there,

  Please contact our billing support team at http://en.support.wordpress.com/contact/?whywasi=charged for help with this.

  To process a refund for a different account than your own we’ll need some verification info that cannot be shared here in a public forum.