Automatic billing

  • Unknown's avatar
    bennixon289 · Member ·

    I have been billed for another annual subscription automatically although I was unaware that this would be billed automatically. I am am non longer using this site and would like a refund but I am struggling to see where I can contact WordPress directly..? has anyone had this experience and able to assist? Many thanks, Ben

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We’re not seeing any subscriptions or payments on this account. Perhaps you have a different WordPress.com account where the subscription renewal took place?

    If you believe the charge was from us, please fill out the form on this page: https://wpchrg.wordpress.com/

    After you enter the charge details, you will see the option to send billing support a message. Please do that and we’ll get back to you via email with more information regarding the payment/subscriptions.

    Regards

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