Automatic payments

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  belcibova · Member · Sep 4, 2019 at 2:20 pm

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  I did not sign up for automatic payments to be made and I see a $70 charge was applied…

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Sep 4, 2019 at 8:30 pm

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  Hi @belcibova, when you register a domain and plan, we auto renew so your site won’t go down. We also send multiple emails notifying you of the renewal so you can cancel if you don’t want it.

  I can see this account was refunded $70 recently. With your payment type that should show up pretty quickly, but if it doesn’t, please allow 5-10 business days for it to appear on your statement.

  Let us know if you need more help!