autorenew cancellation did not work

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  wmfcrouch · Member · Oct 25, 2016 at 1:43 am

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  I went into my WP account to cancel the auto-renew for my site last month but still ended up paying $99 renewal this month. Really not impressed by this.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Oct 25, 2016 at 6:13 am

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  Hey there,

  Sorry for the inconvenience. I have canceled your subscription for the WordPress.com Premium Plan and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  wmfcrouch · Member · Oct 26, 2016 at 10:37 am

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  Thank you. Appreciate that!

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  staff-doublebassd · Staff · Oct 26, 2016 at 6:56 pm

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  Anytime!