Aw Snap Error on Phones

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  balanceoftheheart · Member · Apr 7, 2020 at 2:47 pm

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  My webpage is loading on desktop but not phones. It is not just me receiving the error, other’s as well. The site begins to load and reverts to ‘aw snap’ error message.

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  kokkieh · Staff · Apr 8, 2020 at 7:09 am

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  Hi there,

  Are you speaking of https://balanceoftheheart.wordpress.com/? Does clearing the mobile browser cache or restarting the device make any difference?

  That site is loading fine for me on my phone, using Chrome on Android.

  Is your phone and your computer using the same network? And if other people are also seeing the problem, are they perhaps on the same mobile network or internet service provider as you? If so, it would point to a problem at the mobile provider.