AXLZNE

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  partnersstaffing · Member · Dec 13, 2021 at 9:19 pm

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  I’m trying to purchase upgrades and I am recieving this error code. AXLZNE

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 13, 2021 at 10:57 pm

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  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!

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  staff-totoro · Staff · Dec 13, 2021 at 11:02 pm

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  Hi there,

  According to our payments team, the block against your ability to purchase was due to an error on our end. We have resolved this, so can you try your purchase again and let us know if you have any issues? Thanks!