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  esra50d4c7b3015 · Member · Nov 19, 2023 at 12:20 pm

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  I get this error message when I am trying to purchase / upgrade for monthly payment.

  How can I solve this?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  esra50d4c7b3015 · Member · Nov 19, 2023 at 1:35 pm

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  My purchase is unabled.

  Please let me know what I need to to do enable the purchase.

  Thanks

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  fstat · Staff · Nov 20, 2023 at 2:55 pm

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  Hi there,

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.