Background Video stops playing

  • Unknown's avatar
    doxxunc · Member ·

    Hi, I’m using the UniBody theme with WPBakery Page Builder for my website and using an element called Hero Video, which allows me to run a video in the background of my header.

    Sadly, its function is faulty, as the YouTube video randomly pauses and only continues playing when I click anywhere on the page. When the video is paused, you can also see the YouTube video title at the top, which (I think) should stay hidden all the time. Any help?

  • staff-zinnia · Staff ·

    Sounds like you do not use our managed hosting environment from WordPress.com. Instead, it’s set up on the open source WordPress.org software which is something different.

    This page talks about this differences in more detail:

    WordPress.com vs. WordPress.org

    Help with that site comes from https://wordpress.org/support/forums/

    In order to use those plugins on WordPress.com our business plan would be required and there aren’t any purchases on this account you’ve written to us from.

    Share the site URL if you need more help.

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