Backup

  • Unknown's avatar
    receptionfff1dc5b9f · Member ·

    Hi, do I need to do a backup via Updraft before I install the new version of Elementor? Or can I do the update and if anything goes wrong ask you to reinstall our website from a previous time? Today we are suddenly having problems with links etc in the website.

    I did install a plugin earlier this week, as I noticed that not all email notifications from our Woocommerce store were being sent to us when a new order was received. And I was trying to fix this issue.

    I see that Elementor has an update, and thought installing this might help.

    Annette

    I don’t have a site linked to this WordPress.com account

  • fstat · Staff ·

    Hi there,

    The best place to ask this is Elementor’s support forum:

    https://wordpress.org/support/plugin/elementor/

    The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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