backup error

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  sjsoh5897c596a8 · Member · Sep 8, 2021 at 12:25 am

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  I tried to backup my site, but it has errors like this.

  First of all, the page shows

  Fatal error: Uncaught Error: Call to undefined function () in /home/customer/www/kbiox.com/public_html/wp-content/plugins/unyson/framework/extensions/blog/class-fw-extension-blog.php:12 Stack trace: #0 /home/customer/www/kbiox.com/public_html/wp-content/plugins/unyson/framework/core/extends/class-fw-extension.php(126): FW_Extension_Blog->_init() #1 /home/customer/www/kbiox.com/public_html/wp-content/plugins/unyson/framework/core/components/extensions.php(530): FW_Extension->_call_init(Object(FW_Access_Key)) #2 /home/customer/www/kbiox.com/public_html/wp-content/plugins/unyson/framework/core/components/extensions.php(478): _FW_Component_Extensions->activate_extension(‘blog’) #3 /home/customer/www/kbiox.com/public_html/wp-content/plugins/unyson/framework/core/components/extensions.php(615): _FW_Component_Extensions->activate_extensions() #4 /home/customer/www/kbiox.com/public_html/wp-content/plugins/unyson/framework/bootstrap.php(70): _FW_Component_Extensions->_after_components_init() #5 /home/customer/www/kbiox.com/public_ in /home/customer/www/kbiox.com/public_html/wp-content/plugins/unyson/framework/extensions/blog/class-fw-extension-blog.php on line 12

  and then now, it changed like this.

  502 – Bad Gateway
  This is a temporary error. Please try again later.

  The site address is

  (https://www.kbiox.com/)

  Please help me if there’s anyone who can help me…:(

• 

  aisajib · Member · Sep 8, 2021 at 4:02 am

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  Hi there!

  Please note that your site at kbiox.com is using the WordPress.org software and is hosted by Siteground. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

  Based on the error message, it looks like the problem occurred with the plugin called unyson. Could you please reach out to their support team to see if they’re able to troubleshoot this further? If not, please post on the WordPress.org community forum at https://wordpress.org/support/forums as folks there have more expertise with the WordPress.org software and can help you with the next steps.

  Regards