backup my images

  • Unknown's avatar

    I no longer need my website because my business is closing. However, I want to download or backup all of JUST my images in the site. I keep running around in circles with the help forums. Please help.

    The site I need help with is sosullivan78.wordpress.com.

  • Hi there!

    I don’t see any media files on sosullivan78.wordpress.com. Are you referring to another site of yours? If so, what’s the address?

    Could you also share what exactly you are trying to achieve? Are you looking to download all your media files to your device, or would you like to move those files to another WordPress site?

  • Unknown's avatar

    My site is shannonsdreamrooms.com. No media files, just images. I want to save them all to my computer.

  • Hi there,

    The site shannonsdreamrooms.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Dreamhost Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/shannonsdreamrooms.com+dns

    To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    Optionally you can migrate to our hosting so we can provide more direct support, here’s how: https://transferto.wordpress.com/self-hosted-wordpress-org/

    We provide support for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this. Hope that points you in the right direction!

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