Being billed for WP Premium

• 

  jcfredlund · Member · Feb 13, 2015 at 11:36 pm

  • Copy link
  • Add topic to favorites

  Don’t have premium and do NOT want premium

  The blog I need help with is: (visible only to logged in users)

• 

  jcfredlund · Member · Feb 13, 2015 at 11:38 pm

  • Copy link

  I’m being billed for renewal of WP Premium. I don’t have premium and I do not WANT premium!

• 

  staff-ozmodiar · Staff · Feb 14, 2015 at 12:01 am

  • Copy link

  Hmmm, I’m not sure how that happened. It appears that you somehow got signed up for a trial of WordPress.com Premium. The trial period ended and you were charged. That shouldn’t have happened if you didn’t specifically sign up for it.

  I am seeing that the payment was voided. So you should be set. But if you see a charge come through (and not just the authorization for the charge as may appear for a day or so), please post here again and I will fix it for you.