big blank block suddenly showing up on my page at the top

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  sunnycharacter · Member · Mar 10, 2015 at 11:26 pm

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  I was getting ready to post a new blog post and found that showing up both on my mac and my ipad, is a big empty block that looks like there should be an image, which there should’t be, above my post. It has a tiny question mark in the middle of it. It the site having a problem? I haven’t done anything different.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Mar 11, 2015 at 5:02 pm

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  Hello! I just visited your site and I’m not seeing a missing image. Can you give me a link to where you’re seeing this? Is it your Header image that’s missing?

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  sunnycharacter · Member · Mar 11, 2015 at 9:40 pm

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  Thank you for checking Shawna! I just kept trying to figure it out last night. Seems the page was looking for a header image that was gone! Not sure why it took that long to give me fits, but I got it fixed. Thank you!

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  shawnajroberts · Member · Mar 12, 2015 at 1:04 am

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  Oh dear. We do see this happen if you set up your header at Appearance > Header instead of through the Customizer.

  Please let me know if there’s something else I can help with. :)

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  sunnycharacter · Member · Mar 12, 2015 at 3:02 am

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  Thank you Shawna, it looks to be working fine now. But if it happens again I’ll let you know!